Privacy Policy

1) Information We Collect

We may collect information directly from you when you contact us, request a service, or fill out forms on our website. This may include your name, business details, email address, phone number, and any information you submit relating to your automation needs. Additionally, we may collect technical data such as IP address, browser type, and interaction history through cookies or analytics tools.

2) How We Use Your Information

Your information is used to deliver services, process enquiries, customise solutions, improve user experience, and communicate updates. We may also use your information to ensure compliance with our Terms and Conditions and protect the integrity of our platform.

3) Data Storage and Security

We store data using secure systems and take appropriate measures to prevent unauthorised access, disclosure, or misuse. Your personal and project-related data is only accessible to authorised Clayfield AI team members and trusted service providers bound by confidentiality obligations.

4) Sharing of Information

We do not sell or trade your personal information. However, we may share necessary data with third-party platforms (such as automation tools, analytics services, or communication tools) strictly for the purpose of delivering our services. All third-party partners are expected to maintain data privacy and comply with relevant legal standards.

5) Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, please contact us using the details at the end of this policy. We will process such requests in accordance with applicable data protection laws.

6) Cookies and Tracking

Our website may use cookies or tracking tools to understand user behaviour, improve our interface, and optimise service performance. You may disable cookies in your browser settings, but this may impact your experience on our site.

7) Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or technical changes. All updates will be published on our website. Your continued use of our services after such changes means you agree to the revised policy.

8) Contact

Still unsure? No worries, feel free to click the 'Contact' tab to get in touch with us.